It's designed as an immersive, customer-oriented auto retail experience.
CarNow’s digital retailing and messaging tools are now available to all US Ford dealers and Lincoln retailers.
Adherence to these 10 things is challenging and takes discipline but is essential.
There’s a good chance the potential slowdown would have a lighter impact, but the takeaway is the same: Beef up your F&I practices now, and it’ll be easier to come out strong on the other side.
Cadillac House at Vanderbilt will welcome clients to collaborate with CELESTIQ designers and a concierge for a custom commission experience.
CDK Global offering polls U.S. customers on car availability and more.
For dealerships, understanding the expectations of customers is what makes a great versus good versus mediocre customer experience.
Concerns over costs, the customer experience, and intangible benefits have prevented many dealers from competing in the digital sales and F&I arena. Separate fact from fiction with this three-minute read.
Roadster analysts say many American car buyers and lessees are wary of F&I product presentations and frustrated by lengthy, inefficient processes and a lack of transparency in pricing.
Self-selection tools can reduce your average turn, accelerate deliveries, and improve F&I production.
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