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dealer ops

Study Finds Shaky Consumer Confidence in AVs, EVs

Despite manufacturers’ best efforts, J.D. Power analysts described U.S. car buyers’ attitudes toward autonomous and electric vehicles as ‘not encouraging’ upon the release of the first-ever Mobility Confidence Index Study.

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4 Factories Create ‘Buzzworthy’ Social Campaigns

Talkwalker’s latest list of the 20 biggest social media hits and misses includes BMW, Chevrolet, Honda, and Tesla.

Manheim Adds Concierge Features to Express Mobile App

Condition Report Grade and Request a Concierge are the latest enhancements to Manheim Express, the mobile app the company debuted a year ago.

Dealer Sues Over Lexus Point Lost in 1989

Longtime Wichita, Kan., Toyota dealer Mike Steven has sued the factory’s luxury division, claiming more than $120 million in damages stemming from a 30-year-old dispute over an unawarded Lexus franchise.

Motorbooks Releases ‘Never Stop Driving: A Better Life Behind the Wheel’

The demise of the love for driving and cars has been greatly exaggerated, says author automotive journalist Larry Webster in a new book that celebrates the American car culture.

Opinion: Stop Stocking Vehicles You Can’t Sell

Inventory management expert advises dealers to go against the used-car flow by using online marketing to clear out aging units and inform your stocking choices.

Report: Infotainment, Automation Boost New-Vehicle Appeal

J.D. Power analysts say the appeal of new vehicles has improved for the fifth consecutive year, accelerated in part by improved infotainment systems and semiautonomous driving technology.

Liebert Out, Miller in as AutoNation CEO

Cheryl Miller has been promoted from CFO to president and CEO at AutoNation, replacing Carl Liebert, an auto retail outsider who took over as chief executive for founder Mike Jackson just four months ago.

Cox: Younger Workers Could Reduce Dealership Turnover

Cox Automotive’s 2019 Dealership Staffing Study finds approximately 20% of dealership staff are likely to look for another job in the next six months, a problem that could be solved with a greater focus on attracting younger generations to dealership work.

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AUL Promotes Garner, McCarthy to SVP

AUL Corp. has promoted Jason Garner to senior vice president of strategic product development and Paul McCarthy to senior vice president of agency and dealer sales.

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