Andrew Wolfe - By taking a totally different look at advertising you can have higher retention rates with lower out of pocket expenses...
Greg Goebel - Whether franchise or independent dealer, whether exotic car dealer or buy-here pay-here, they all depend on the sale of used vehicles to drive their generally significant profits ...
Rob Chesney - The Internet, can be used to build a unique personality and a positive reputation for a company...
Rob Chesney - ...an essential compliment to the photographs in your listing is the written description of the vehicle...
Rex Collins - Dealers should remember that a technician is supposed to perform the appropriate documentation, not a service advisor.
Rex Collins - Internal theft is big business. It is estimated that the cost to each employer is $9 per day per employee...
He compares his management strategy to the old carnival routine where performers race around spinning plates on a stick...
A BHPH pay plan that is weighted too heavily on sales gross is downright dangerous...
Thomas B. Hudson, Esq. - I’ve frequently have to point out to people in the car business that the Truth in Lending Act doesn’t apply to many credit transactions...
Leaders set higher standard values... they model those values themselves and use charismatic methods to attract people.
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